Refund Policy

SERVICE-FORGE LLC > Refund Policy

Didn’t meet your expectations?

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For a Refund

At Service-Forge, your satisfaction is our priority. If for any reason you’re not fully satisfied with your purchase, you may request a refund within 30 days of the purchase date. To initiate a refund, please contact our customer support team at contact@service-forge.com , including your order number and a short explanation of your request. Our team will review your submission and get back to you promptly. Please note that refunds apply only to products or services that have not been used or activated. Additional fees such as shipping, handling, or custom orders are non-refundable.

  • Q.How do I apply for a refund?

    To request a refund, simply reach out to our support team at contact@service-forge.com . Provide your order number and a short note explaining your reason — we’ll take care of the rest.

  • Q.How long do I have to request a refund?

    If you’re not fully satisfied, you can request a refund within 30 days of purchase.

  • Q.What conditions can make a refund request ineligible?

    Only unused or unactivated products and services qualify for a refund. Extra fees such as shipping, handling, and special or custom orders are excluded from refund eligibility.

  • Q.Are shipping and handling fees refundable?

    Unfortunately, shipping and handling fees cannot be refunded

  • Q.Do custom-made or personalized orders qualify for refunds?

    Custom and special orders are not eligible for refunds.

  • Q.When and how will I receive my refund?

    Refunds are processed to the original payment method used at purchase.

  • Q.How much time does it take to process a refund?

    All refunds are processed within 7–10 business days after approval.

  • Q.Can I cancel and get a refund for my subscription?

    It depends on the subscription service. Please contact our customer support team for more information

  • Q.Am I eligible for a refund if I’ve already used the product?

    We do not issue refunds for products that have already been used.